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View Full Version : Forum issues (Additional information for FLS / SOE)


TheUserFormerlyKnownAsThee
01-08-2008, 11:29 AM
Hello everyone!

Aether already offered his help on IRC and forwarded my details. I was really tired when Aether gathered the information on IRC yesterday, so I doubt the information was sufficient. Thus, this thread to make sure FLS has all information. I also hope others can add to this and eventually provide assistance or suggestions.

(This message is being written from an alternative account, just to make sure nobody gets confused ...)

I have been in Closed Beta, linked the forum account I want to use to a SOE account, unlinked it a couple of days before Open Beta ended to link it with a new account. This was done to ensure I'd be able to sign up with the Station Access pass with all my SOE games.

Anyway, I pre-ordered PotBS through SOE Station store under the accountname TheeNailros (My password is safe, so I don't mind posting the accountname. I'll remove the account name once this has been dealt with though). This account was linked with my forum nickname "Thee" for Open Beta. Everything worked just fine until yesterday after my account got activated for Pre-Boarding access. Although the game works fine, the forum doesn't. Basically, I can't get a forum name. When I login the site says at the top "Logged in as | Log out". Looks like ... I don't have a forum name. Nothing to worry, I can just get one, right? I try to do that by hitting the "register" link on the forums. That takes me to Burningsea.com, or rather a subsite saying the following:

The Station Account you're logged in with is already linked to a forums account. Click here to log out and then return to this page to link to a different Station Account.


Link: http://www.burningsea.com/page/migration/create

*scratches head* Needless to say, I tried deleting cookies. I also used Opera (several versions), IE 7.0, IE 6.0, Firefox 2 (some version... latest one), Firefox 3 Beta 2 and Flock on two PCs on two different internet connections. (Broadband and mobile broadband...)

Basically, I am logged in on the "mainsite", but the forum always says "Click here to Log In" on the upper right part. When I try to post or whatever action, I always get the typical vB "vBulletin Message

You are not logged in or you do not have permission to access this page. This could be due to one of several reasons"

I also tried to file a Support ticket, but I get transported back to Burningsea.com when I "report an issue" (I think that's what the support site says to file a ticket, right?)

So, basically I'd like to use my station account to create a new forum persona, or simply use "Thee" as a forum nickname. Both would be just fine for me.

Yes, it's sad that something like that matters that much, but I am a huge forum *****, so not being able to post on a game's forum on release day and the day after is hell for me. I really hope this can be sorted soon.

Thanks for reading this! ;-)

larlin289
01-08-2008, 11:54 AM
I got pretty much the same as you yesterday, so in the process I managed to register my real nick "larlin" on the forum and didn't manage to link it to my station account. (So for FLS I can say that the forum user larlin is broken if you can I would like to have this account moved to larlin instead)

But I unlinked the last thing I did last night (I think atleast) so when I logged in this morning I was able to create a new forum account(larlin289) and that one linked correctly.

Now it seems that the unlink page is removed iirc it was http://www.burningsea.com/page/migration/unlink. So I guess that you need to unlink your account and create a new one. Problem is that now that unlink page looks removed I have no idea how you are going to do that.

When I think about it may have been pure luck that I unlinked mine yesterday that made it possible for me to get it to work today.

ktatroe
01-08-2008, 12:40 PM
Problem is that now that unlink page looks removed I have no idea how you are going to do that.

In the new forums, unlinking was causing more problems than it was solving -- it was there to solve problems with folks linking the wrong account under the old system, and isn't really necessary anymore.

I recently made a new fix to a number of users. If you're still having problems after logging out, then back into Station (it may prompt you to create a new account here), do post or PM me.

Thee
01-08-2008, 12:43 PM
I recently made a new fix to a number of users. If you're still having problems after logging out, then back into Station (it may prompt you to create a new account here), do post or PM me.

Thanks a ton - it worked, ktatroe! You rock! ;-)

Cheers!

rocktoonz
01-08-2008, 12:44 PM
Odd, I was able to log in to the same station account I used in Beta, apply my key, and then log into the forums at least with the 'expired' tag, until the initial fix went in, at which point everything seems fine. My forum name did not change, though I did have to reset my avatar and such, likely because of the wipe.

Thee
01-08-2008, 12:57 PM
Odd, I was able to log in to the same station account I used in Beta, apply my key, and then log into the forums at least with the 'expired' tag, until the initial fix went in, at which point everything seems fine. My forum name did not change, though I did have to reset my avatar and such, likely because of the wipe.

Someone on IRC mentioned that accounts having used the UC area have been carried over directly. Could be the reason why you have been able to use your account and stuff.

rocktoonz
01-08-2008, 01:07 PM
maybe, I did at one point have a couple of UC submissions, but having learned more of what I'm doing, I withdrew them a few days before pre-boarding.

Captain Sharpe RN
01-09-2008, 06:04 AM
I have something similar, My normal account with user name Captain Sharpe, I made yesterday, and posted one post. 4 hours later, I logged back in, and it sort of logs me in (name at top right as logged in) but tells me I cannot post or have permissions. I've done exactly the same with this, re-registered another Station account, got a new user name and I can post...I wonder if I can in 2-3 hours ?
Any thoughts ?

I've tried the unlinking thread above, but its not there anymore.
and I've done all the other stuff, as well as contacted FLS, but still waiting.......

Ged Bligh
01-25-2008, 10:07 PM
Playing on a buddy key but still unable to post on main forums

Tried all the usual logout/clear cookies/login etc.