Customer Service - Need Help

[Soth]

I have purchased a "Active Character Change" and I understand that there is a comment saying their customer service is having problems but I have been unable to contact anyone for 4 days now. I have spent my money and have had no sign that my transaction is going to be processed anytime soon. Please if anyone knows a way to contact customer let me know, or if you are customer service please contact me.

Being made to wait for 4 going on 5 days now is ridiculous. I have been paying and playing this game on multiple accounts for years, a few of them from the beginning. I am amazed at the way this is being handled...

[wet spot on dock]

i understand your woundering

you want to play british and cannot wait

try this email address support@flyinglab.com
i have gotten answer in as little as five minutes and as long as a day, but they are atleast replying

good luck