support tickets unanswered

[MaratleFou]

a guildmate wrote 3 tickets, whike the first one is longer than one month. none of those were answered. they are written in german and aimed at the german speaking gms.

hes pretty desperate and from all that stuff hes trying get back, he wants only lucy the galleonsfigure and lucky albatross.

the char name is "Sebastian Dantès" and the ticketsnumbers are:

100105-000003
100106-000029
10010 3 -000021

he speaks poorly english, so i hope somebody can help him

[GM Isabella]

Firstly, I would like to address that all three tickets were created in Jan so they're not quite a month out yet

These tickets are currently under investigation and communication between the ticket writer and the GMs working on them are still continuing.

Thanks for looking out for your friend, however we cannot really address specifics of a ticket unless it's with the ticket writer But don't worry - we are working them