Access to game at retailers = Fail

[PirateChiken]

Ok, so on several occasions over the last week I've been hunting for a Pre-order Box.

Several calls to Best Buy, and calls to Gamestop along with a visit to Gamestop, they had NO Idea what I was talking about when I spoke of and asked for the Pre-order for PotBS.

Apparantly, they didn't get the memo down here in Alabama.

....zzzzzzzzzzzzzzzzzzzzz... Oh, huh? what? Oh we don't get that (potBS) until, like, the 18th or the 23rd???... she looks at the other guy in the store... He says he doesn't know.

She gazes into the computer screen (a green monochrome 15" IBM clone monitor) and says to me, "nope, we don't have that..."

So, I'm going to have to use other methods... oh wait, nevermind, I'm over it.
I was REALLY wanting that cute little Parrot, and the neat Sword, but hey, as explained to me by a society mate, it's really no big deal because so many people have them, and the Parrot takes up a Slot... WTF? So they basically made it so you can't have a Parrot on your shoulder AND use that slot for an item. You'd have to sacrafice a really good item for a stupid Bird? Yeah, that's why I'm over it. That and the Epic fail of distribution by Sony... NOW you know why everyone hates Sony, NOW you know why I was skeptical about them. Because no matter what, they always screw it up. It would be easy to blame Best Buy or Gamestop, but it's really up to Sony to say "Hey, make SURE you get this thing on the shelf!" I mean, they're only missing out on money in their pocket, and hosing FLS out of their cash-flow as well.

Personally, if I were at either company, Sony or FLS, I'd be on the phone at least once a week making sure that this game gets Released EVERYWHERE. Because in this fickle market of games these days, it's reeaally easy for someone to say, "they don't have it, oh well, I'll go play something else.." and that's exactly what people do.

But, question is, now that I'm in game, if I actually wanted to go get a Pre-Order box with a key in it, and I canceled my SOE pre-order, will I still have Access to the game?

[Gardengnome]

Well good thing for you since I got one at Best Buy a week or so ago. Just opened it today and no code inside. According to the support site (which is now down) I need a V# off of the receipt which I had long since threw away.. guess I paid 10 dollars for a semi nice soundtrack..

[Rev]

Gardengnome, please file a support request on our site anyway and we'll try to help you out.

[Terri19047]

I have gotten into the habit of pre-ordering off the SoE store now. Not sure what to answer to your question though. IIRC once the game goes live you need a key for it, so unless they have something like that in the box you get or is e-mailed to you I'm not sure.

Garden - That's why my dad taught me to never through any receipts away for 7 years. Especially with games for me. Never know when something fubares up like this.

[Gardengnome]

Originally Posted by Rev

Gardengnome, please file a support request on our site anyway and we'll try to help you out.

The support site is apparently down I keep getting a

"Internal Server Error:
Server id: 1->16
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the site's support team and inform them of the time of the error and what operation
you were performing when the error occurred.

Thank you for your patience."

FYI

[Gardengnome]

Forgot to add oddly I can go to the support site not logged in.. once I am logged in i get the above error..

[Rev]

It's working fine for me. Are you using this link:

http://www.burningsea.com/support

[Gardengnome]

Originally Posted by Rev

It's working fine for me. Are you using this link:

http://www.burningsea.com/support

Similar error message. This time being the ole Windows OS can always be wonky I did a complete reboot of my system just incase.

"Internal Server Error:
Server id: 1->8
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the site's support team and inform them of the time of the error and what operation
you were performing when the error occurred.

Thank you for your patience."

[Terri19047]

The link worked for me ...

Could it be cause Garden is shown here as having Sub Expired still?

[Gardengnome]

Originally Posted by Terri19047

The link worked for me ...

Could it be cause Garden is shown here as having Sub Expired still?

Could be Terri.. only problem is to subscribe I need some kind of key this could be going into the world of Catch 22. Joseph Heller here I come.

Logged back in and tried again.. if at first you don't suceed try try again..

Similar message
"Internal Server Error:
Server id: 1->17
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the site's support team and inform them of the time of the error and what operation
you were performing when the error occurred.

Thank you for your patience."