Support and Policy Changes

[Rhaegar]

Customer Support Manager BrianV has just published a devlog on some changed to our Support team, as well as some policy changes that we've made.

You can click here to read the article, and then share your thoughts in this thread

[SkttLes]

I might have missed something, but does this mean you can have characters from different nations on the same account, or having a different account in another nation is no longer against the rules?

[Mowzer]

Thats the way I read it.
I cant see any problem with at all, and I do know of a couple of people who may come back because of the changes.

[Ankerson]

So what about the broken transfer policy?

And what about the NPC varyargs that keep griefing me all day long?

[Jarvel]

Wow, this game is finally coming together in some very exciting ways.

I'm guessing that since the GM's will be in-house it will mean that the CSR's actions are more visible to FLS as well. I think the quality of FLS CSR's would be superior to the outsourced company on this alone.

MCS.. All-freaking-righty now.. I've been asking for this for 5 years, and all I can say is a heart felt thank you to FLS for understanding the reasonings behind this change. Especially since it could mean fewer accounts overall. Then again, with the lot limit it will still be good to keep our extra's.

Nice job, FLS.

[therealmikeg]

Anybody at FLS with access should check out ticket #090325-000015. That ticket is still open, and it might be worth a laugh for you.

[awitelintsta]

I am very pleased to see the ban on multiple accounts in different nations finally lifted. I have always felt that the reaction to cross-teaming was very heavy-handed, reactionary, and unfair to cast everyone with multiple-nation accounts in an 'unsportsmanlike' light.

This is a good move for the game community, and I have every confidence that the GM/CSR team will be able to handle the few that choose to cheat the system.

[therealmikeg]

Originally Posted by awitelintsta

I am very pleased to see the ban on multiple accounts in different nations finally lifted. I have always felt that the reaction to cross-teaming was very heavy-handed, reactionary, and unfair to cast everyone with multiple-nation accounts in an 'unsportsmanlike' light.

This is a good move for the game community, and I have every confidence that the GM/CSR team will be able to handle the few that choose to cheat the system.

Using it to gain an economic advantage is technically an exploit. This change doesn't surprise me though. While allowing dual-factioning is a nail in the coffin of rvr, the shovel burying it is the skirmish system.

[silentknight509]

Weird....


So, how does this affect someone with a nat account, using it to give a rated ship to a pirate?

The policy prohibits SELLING Dura. If someone owns both accounts, no selling is involved. I ask not because i intend to do so, but because i cannot believe that societies managers to pvp and get everyone in their rat society a rated ship or 5.

[SkttLes]

Originally Posted by silentknight509

Weird....


So, how does this affect someone with a nat account, using it to give a rated ship to a pirate?

The policy prohibits SELLING Dura. If someone owns both accounts, no selling is involved. I ask not because i intend to do so, but because i cannot believe that societies managers to pvp and get everyone in their rat society a rated ship or 5.

Those captured first and second rates, grinding guanica, all in the same society will still be there.