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  #11  
Old 12-27-2009, 03:02 PM
Join Date: Jan 2008
Server: Antigua
Society: Angry Frenchmen
Nation: FRANCE FOREVER
Career: Drinker
 
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bumping for urgency, still down
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Raymond D'Iranpour-lvl 50 NO, Adrian Dumont-lvl 50 FT and ore monkey, Hesam Hassani-lvl 50 FT, Big Pymp'n-lvl 50 PR, Kentucky Colonel-lvl 50 NO

Quote:
Originally Posted by Arvilo View Post
If you flip for Xmas pbs, youre a terrorist. Im just sayin....Xmas = awesome. PBs on Xmas, terrorism....think about it.
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  #12  
Old 12-28-2009, 08:35 AM
Join Date: May 2008
 
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Quote:
Originally Posted by Jiranpour View Post
bumping for urgency, still down
Yeah, I just checked and it is still having the same problem. Support page is locked into one particular account. No amount of logging in and out can change it.

Anyway, I got around this problem several days ago by simply filing the ticket on the wrong account, explaining the situation and asking for what I wanted. It worked.

So, you might give that a try and see what happens.
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  #13  
Old 12-31-2009, 12:33 PM
Join Date: Dec 2008
 
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So FLS gonna give us another way to file tickets in the mean time?
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  #14  
Old 12-31-2009, 02:07 PM
Join Date: Jan 2009
 
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Quote:
Originally Posted by Bobby Lee View Post
So FLS gonna give us another way to file tickets in the mean time?
If you're stuck in a login loop, try burningsea.com/support.

If you can't login to your other account, log in to the original account and mention the other account in the ticket.
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  #15  
Old 12-31-2009, 09:32 PM
Join Date: Dec 2008
 
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None of the accounts seem to have the ability to file tickets regardless of how much i log in and out
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  #16  
Old 12-31-2009, 10:43 PM
Mowzer
 
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Join Date: Apr 2008
Server: Roberts
Society: Les Condamnes
Nation: France
Career: Dictator
 
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Quote:
Originally Posted by mrthetooth View Post
If you're stuck in a login loop, try burningsea.com/support.

If you can't login to your other account, log in to the original account and mention the other account in the ticket.
That doesn't work for me.
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  #17  
Old 01-03-2010, 01:27 AM
Join Date: Jan 2008
Server: Antigua
Society: Angry Frenchmen
Nation: FRANCE FOREVER
Career: Drinker
 
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same as above
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Raymond D'Iranpour-lvl 50 NO, Adrian Dumont-lvl 50 FT and ore monkey, Hesam Hassani-lvl 50 FT, Big Pymp'n-lvl 50 PR, Kentucky Colonel-lvl 50 NO

Quote:
Originally Posted by Arvilo View Post
If you flip for Xmas pbs, youre a terrorist. Im just sayin....Xmas = awesome. PBs on Xmas, terrorism....think about it.
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  #18  
Old 01-03-2010, 03:15 PM
Join Date: Apr 2009
 
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Still down after a week. How do we get a GM to fix our issues?
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  #19  
Old 01-03-2010, 04:37 PM
Join Date: Apr 2009
 
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Logging out of my account and back in made it so I could file a ticket. Just figured I'd update this.
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  #20  
Old 01-03-2010, 04:48 PM
Aegir
Live Events Coordinator
 
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Join Date: Oct 2008
 
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Tomorrow I'm meeting with Rhaegar and I'll make sure that I pass this thread onto him so that this is looked into to make sure everything is working for all players now.

Until then, if you haven't already, it's a good idea to completely remove any saved data your browser has for this site. So make sure you've deleted your cookies and any other temporary internet files and then try logging in again.
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