Server outage 12/15

[Capitane Jean]

Originally Posted by Rafaele Sachertorte Ehm...i don't want to scare anyone or poke the fire...but i just tried to change the password on my accounts since i couldnt log into the forum. On 4 out of 6 i got the message: "Our systems indicate that you have reset your password within the last 24 hours."...which is definately not true. I managed to change the password on two accounts. The other 4 i cant access...not with my old password and i cant reset the password eighter. Anyone else with this problem since it has similarities with the thingy in May?

Similarities how? FLS' servers were running fine when sony got hacked. They just closed them because no one could log in. The log in-service is provided by Sony, and is completely (practically, the game servers only get the log-in verification from them) unrelated to the potbs servers. I don't work for either company, but I would be very suprised if it was different.

EDIT: Lol, I'm posting here like this only because I'm at work in IT support and I have no tickets of my own to work on.

[Rafaele Sachertorte]

@Captain Lergou: Lol...yeah well that's too late now. Can't access the 4 accounts so i assume they are blocked untill i can change the password again. Strange it went fine with 2 (including this one) though.

[Rafaele Sachertorte]

@Capitane Jean: I understand how the system works. I am not blaming anyone. I just make the obeservation that 4 out of 6 of my accounts appear to have a weird login problem. Which i find strange. In May servers went down and accounts were compromised. Today the servers went down and i have accounts that tell me that i have reset het password within the last 24 hours (which i didn't). Maybe the word 'similarities' isn't correct but i still would like to know if other ppl have issues with their accounts.

[Capitane Jean]

ah ok. I'm not taking any chances right now, that's for sure

[Rafaele Sachertorte]

Servers are visible again...still offline though

[KyleW17]

Sounds like progress, even if we cant ultimately get back in. Hopefully wont be long now.

[Charlo050486]

Dear Fodderboy,

I don't want to be mean but I've got a couple of questions still waiting for an answer.

1) what about the "few" people like me, who pay for the monthly membership but can't play because of the patch, because of the hack, because of....wathever you want. Our membership is time limited and you're not increasing by a day or two our membership when you are facing those issues ?

2) I still got a ticket without answer for 4 days now (Ticket #POTBS-111​209-00004). Are all the members of your team in trouble to face my arguments or just don't bother to answer ?

I'm a new player to this game and so far, you're not on the good track to keep them so wake up boys !!!!

[Rafaele Sachertorte]

Test server: Locked. So that one is almost live again.
EDIT: Robert and Tiggy also: locked.

The hamster is running again!

[wolfmanjack]

servers are back up. but locked atm. prob will be unlocked pretty soon.

Originally Posted by Rafaele Sachertorte Test server: Locked. So that one is almost live again. EDIT: Robert and Tiggy also: locked. The hamster is running again!

Server hamsters sometimes have short lifespans.. That or they are not fed properly by server admins.. The server hamster is a fickle little rodent, have to baby it every step or bad things happen.

[Fodderboy]

The server issue has been identified and we hope to have the servers back up shortly.